Mediation in intercultural context

Every human is unique!

Accordingly, mediation in an intercultural context is also linked to the understanding of the individual.

The complexity of conflicts in an intercultural context arises from the fact that every person may have a different understanding of the situation. Different factors play an important role here.

Where do conflicts arise in which different cultural contexts play a role?

Exactly where people from different cultures meet.

A person's culture is a characteristic that has developed at a specific time in a specific place (territotial) from a specific community (social environment; generation, religion, belief). These cultural characteristics are decisive for a person's actions, their feelings, expectations, hopes, their values ​​and view of the world and the people they meet on a daily basis. It is almost a miracle how two people with so different (shaped by experience) 'views' face each other and can talk to each other. Usually these encounters work too. However, until one of the two people feels that they are not understood and that their freedom is restricted.

Those affected by intercultural conflicts can be:

  • refugees
    • We also offer a special service regarding refugees, which can be read here. (Link to our service)
  • Street involved children - or street children as they are also known (The Link to our service)
  • Migrants
  • Intercultural couples or partnerships
  • and in principle all encounters between people of different faiths

Some of the possible conflict situations in an intercultural context can be found where different ideas prevail, about

  • reasonable or compulsory actions for women, men and children (neighborhood, refugee homes, partnerships, workplace),
  • Hygiene and house rules (neighborhood, refugee homes, partnerships, workplace),
  • Compliance with rules and agreements (neighborhood, refugee homes, partnerships, workplace),
  • Upbringing (partnerships, refugee homes, kindergartens),
  • Dealing between employees and supervisors in the context of a hierarchically structured institution / company (workplace),
  • (audible or visible) expression of one's own person or one's own values ​​through (performing) arts such as music, art, dance, theater, through hobbies such as sport, music, games or through social encounters during political discussions.